" WESERVE "
Because Your Machines Must Run
As a philosophy, specialists from GEA Westfalia Separator Gmbh are involved closely with the customer to develop systems specifically for his requirements. This would commence with the project planning and would continue through the production, installation and commissioning of the plants.
Service contracts designed to meet the customer’s needs and the availability of genuine spare parts ensure economic operation throughout the entire lifecycle of the machines.
Authorised Repair Workshops
Guarantee Quality and Safety
Through its global communication platform and authorised repair workshops, Westfalia Separator exchanges the latest developments, improvements and innovative ideas to give the customer the best after sales service. The customer benefits from knowledge gained by a global player: GEA Westfalia Separator Gmbh.
Genuine spare parts - available always and everywhere
Nothing can ever beat the original. Spare parts from GEA Westfalia Separator Gmbh have the advantage of quick and easy fitment, have a long service life and can be procured years after the machine has been purchased.
On going R&D at our headquarters in Germany provides technological up-gradation of spare parts to provide enhanced operational efficiency and comfort.
Procurement of genuine spares from the manufacturer is not merely a business transaction- it is an ongoing relationship that monitors the performance and requirements of the customer’s machine. Furthermore it ensures that as far as possible the machine is equipped with the latest technological inputs.
An intelligent, global storage and logistics system by GEA Westfalia Separator Gmbh makes short delivery times possible.
Optimum Customer Support Assured
As a concept, GEA Westfalia Separator Gmbh considers customer proximity, action planning and highly qualified staff to be the basis for a long-term partnership. At the ground level, service personnel from GEA Westfalia Separator Gmbh are available to assist our customers as and when required at their sites. Years of experience has taught us the urgency of prompt specialist support during breakdowns and routine maintenance.
With a number of subsidiary companies and further sales partners, GEA Westfalia Separator Gmbh have established an extensive world-wide network to support the customers with appropriate maintenance and service.
Training
Innovative technologies require adequate orientation. GEA Westfalia Separator Gmbh’s training programmes focus on the actual operators at the plant sites. Optimal operation would lead to enhanced efficiency and provide value to our customers.
Accordingly GEA Westfalia Separator Gmbh offers specially developed training programmes that have a fundamental “hands on” approach. This would include information exchange, demonstrative schedules and actual operation of the machine with all its accessories.
The customer’s employees learn how to handle equipment safely and effectively from the specialists of GEA Westfalia Separator Gmbh. Comprehensive training programmes can also be organized in the modern GEA Westfalia Separator Gmbh training center in Germany.
Location
In the South Asian subcontinent the service co-ordination is effected from the two major hubs at New Delhi and Banglore. Personnel qualified through on going special training schedules in Germany and certified in accordance to GEA Westfalia Separator Gmbh are at hand to address the customer’s requirements. The singular objective is to provide specialized support in the shortest time possible.
Westfalia Separator - Innovation is our Tradition.